It can be difficult to decide what to do with three-star reviews. A customer appears satisfied when they give their experience 3 stars. You can be relieved that it wasn’t a one- or two-star review because there are other factors that prevented them from awarding four or five stars. However, their “lukewarm” response may leave...Read More
Ecommerce landscape is always evolving and one of the biggest change is the proliferation of online reviews. Reviews have spread in the internet dramatically over these last few years even if you’re actively seeking them or not. They are found not only in product pages but in social media too. However, reviews can become powerful...Read More